State Farm® Insurance Agent Austin Moak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ken Martin
January 6, 2025
5
out of
5
rating by Ken Martin
"I started looking for new auto insurance got in touch with this firm. They’re very professional explain everything in detail. I’m happy to say that I’m a new customer for them. If you’re looking to make a change, give these guys a call, please"
We responded:
"Ken, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Brya Inniss
January 3, 2025
5
out of
5
rating by Brya Inniss
"Austin is a phenomenal agent! He is personable and kind, as well as dedicated to helping you find the right pricing and coverages for each policy holder. If you’re looking to save on your car insurance without sacrificing coverage- Austin is the agent for you!"
We responded:
"Brya, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Barney Wimberly
December 23, 2024
5
out of
5
rating by Barney Wimberly
"It's not often that I give anyone are any service 5 stars. But Zane went out of his way to make sure all my needs were takencare of in a very professional matter. I would highly recommend ZANE to any of my friends or family. Thank you Zane I hope you and your family have a Merry Christmas and a Happy New Year God bless!!!"
We responded:
"Thank you, Barney, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Andrew Holmes
December 22, 2024
5
out of
5
rating by Andrew Holmes
"Great people that will treat you right. We got in a pinch with our golf cart insurance and on the spot one random Saturday afternoon they ran to the office and handled everything over the phone and within 30 minutes we had everything setup properly and paperwork emailed over. Saved us hours of headache before our vacation family vacation. This is a huge testament to their commitment to service. Thank yall!"
We responded:
"Thank you, Andrew, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Tammy Read
December 19, 2024
5
out of
5
rating by Tammy Read
"Austin Moak at State Farm was amazing helping me to add another vehicle to my policy. He and Zane made it so easy for me. They were very responsive and highly efficient. I am definitely sticking with them."
We responded:
"Tammy, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Birsun Kalkan
December 17, 2024
5
out of
5
rating by Birsun Kalkan
"Smart and knowledgeable. I enjoyed our conversation about P&C policies. Thanks Austin."
We responded:
"Thank you, Birsun, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Nancy Clendenin
December 17, 2024
5
out of
5
rating by Nancy Clendenin
"Excellent experience!"
We responded:
"Thank you for the 5-star review Nancy! We appreciate your business! Austin, Agent/Owner"
Angela Murray
December 9, 2024
5
out of
5
rating by Angela Murray
"Very nice and helpful"
We responded:
"Angela, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
raquel lagunes
December 6, 2024
5
out of
5
rating by raquel lagunes
"Very thorough explanation of the policy and helpful with making sure the best coverage was obtained"
We responded:
"Thank you, Raquel, for the 5-star review! We truly appreciate your business and are thrilled to hear that we met your expectations. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again soon! Austin, Agent/Owner"
JOHN MCMANUS
December 5, 2024
5
out of
5
rating by JOHN MCMANUS
"So glad I called Austin. He helped me get back to State Farms. I'm with you for 40 plus years and trusted in Statefarms and glad I'm back with my house insurance"
We responded:
"John, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Welcome to South Carolina! Austin, Agent/Owner"
Samuel Deason
December 3, 2024
5
out of
5
rating by Samuel Deason
"Professional courteous and informative"
We responded:
"Samuel, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
jinkang li
November 27, 2024
1
out of
5
rating by jinkang li
"I am an old customer of State Farm. I went to consult about State Farm, but Moak helped me change my previous agent without authorization, which made me very frustrated."
We responded:
"Jinkang, I apologize for the misunderstanding. You and your family came to our office requesting an agent that is closer to you. Per your request and your authorization, your former agent sent your policies to my office. All policies have been returned to your original agent as there was an obvious miscommunication. Again, I apologize for any inconvenience or miscommunication. Please feel free to reach out my office if you have any further questions. Austin, Agent/Owner"
Log Shred
November 27, 2024
5
out of
5
rating by Log Shred
"Great help feel much better about switching"
We responded:
"Logan, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Michael Casebeer
November 27, 2024
5
out of
5
rating by Michael Casebeer
"Stacia was excellent, she helped me figure out several issues and was extremely informative. Really good experience!"
We responded:
"Thank you, Michael, for your kind words and the 5-star review! Staci is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Lori Egan
November 18, 2024
5
out of
5
rating by Lori Egan
"Austin was extremely helpful and was able to save me money on my vehicle insurance! Highly recommend!"
We responded:
"Lori, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner "
Rachele Henderson
November 15, 2024
5
out of
5
rating by Rachele Henderson
"We all are facing the struggle of increased car insurance rates over the last few years. In effort to “shop around” for better and more affordable options, I came across Austin Moak State Farm Agency. There is something to be said about local, real people that are right down the road. Our experience with Austin, Zane, and Stacia have been nothing less than amazing. They have worked their magic on helping us save on our monthly car insurance payments, but more importantly we’ve forged a friendly relationship with the team. They care about you as a person outside of your insurance needs and that was the cherry on top!"
We responded:
"Thank you, Rachele, for your kind words and the 5-star review! Staci, Zane, and Brad are all valuable members of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
William Van Scoyoc
November 13, 2024
5
out of
5
rating by William Van Scoyoc
"Agents are super helpful, knowledgeable, and quick to get you what you need when you need it."
We responded:
"William, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Tom Gandy
November 1, 2024
5
out of
5
rating by Tom Gandy
"It was the besr thing that has happened to me in. & a long time , it was a 6. Star thing , i was very imprest"
We responded:
"Tom, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Hermina Williams
October 28, 2024
5
out of
5
rating by Hermina Williams
"Austin Moak exemplified great customer Service, and I was able to receive insurance, not only for my car but, my home as well at a low cost!"
We responded:
"Hermina, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Nicole Mills
October 23, 2024
5
out of
5
rating by Nicole Mills
"Stacia is amazing! She’s always so friendly, helpful and prompt. I highly recommend Austin Moak State Farm."
We responded:
"Thank you, Nicole, for your kind words and the 5-star review! Staci is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Hunter Whitfield
October 23, 2024
5
out of
5
rating by Hunter Whitfield
"Austin and his team members do incredible work and will personally give you the time and attention to meet all of your insurance needs. I can’t recommend enough! Their customer service and detail oriented manner in which they operate when providing even just a quote to start off the relationship…at the mere chance at earning your business…is top notch!"
We responded:
"Hunter, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner "
Elizabeth James
October 21, 2024
5
out of
5
rating by Elizabeth James
"Got my small business and life insurance done here recently. They are so good at making sure you have a full comprehensive plan. Go see him and his team for the best prices and service ."
We responded:
"Thank you for the 5-star review Elizabeth! We appreciate your business! Good Luck with your business! Austin, Agent/Owner"
Lydia C
October 16, 2024
5
out of
5
rating by Lydia C
"Was a great experience and answered my questions about home/Auto/Life. As well as the financial services. Thank you to Brad for helping"
We responded:
"Thank you, Lydia, for your kind words and the 5-star review! Brad is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
tyler gladden
October 14, 2024
5
out of
5
rating by tyler gladden
"Austin was very helpful with getting several of my policies moved to State Farm. I was able to save money and get some better coverage on a few policies. I love the 1 on 1 communication rather than dealing with online companies or someone 10 states away. Thank you for the help!"
We responded:
"Tyler, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Ray Blue
October 10, 2024
5
out of
5
rating by Ray Blue
"I have known and worked with Austin for a number of years. He has provided exceptional customer service, always puts his clients first, and has a work ethic that is second to none. What’s more, he has a great personality and is simply fun to be around. I highly recommend you give him a look. You will not be disappointed."
We responded:
"Thank you, Ray, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner "