State Farm® Insurance Agent Austin Moak
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
J
February 18, 2025
5
out of
5
rating by J
"Austin's the man. Quick 30 minute talk and saved me over $120 a month with auto insurance compared to progressive with the same amount of coverage."
We responded:
"J, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. (Also, thank you for your service!) Austin, Agent/Owner"
Kathy Smith
February 13, 2025
5
out of
5
rating by Kathy Smith
"Austin and team were so great to work with. They provided me with excellent options to bundle both car and homeowners insurance. I highly recommend"
We responded:
"Kathy, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Sparkle Tucker
January 30, 2025
5
out of
5
rating by Sparkle Tucker
"Zane was great he answered all of my questions and was very patient and polite with me. It feels good to be insured with a company that cares!!!"
We responded:
"Thank you, Sparkle, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Daniel Deas
January 28, 2025
5
out of
5
rating by Daniel Deas
"10/10! Service, Responsiveness, and just the great experience. When I needed insurance on a vehicle with little to no time to speak on the phone or go into a office. Austin went above and beyond to make sure I got the best price but also was very thorough and helpful."
We responded:
"Daniel, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
J Fuller
January 21, 2025
5
out of
5
rating by J Fuller
"My former agent retired and my insurance was transferred to Austin Moak agency. He has been very informative and patient with answering questions regarding changes to our families life insurance policies. He also has been amazing with making sure our teenage driver has all the possible discounts that are available. I would highly recommend Austin and his team for any of your insurance needs."
We responded:
"Jamie, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you and your family may have in the future. Austin, Agent/Owner"
austin chewning
January 16, 2025
5
out of
5
rating by austin chewning
"Highly recommend. Austin and his team are very knowledgeable and always go above and beyond to make sure I have the best coverage. They are super responsive and easy to work with."
We responded:
"Austin, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner "
Stephen Dunn
January 16, 2025
5
out of
5
rating by Stephen Dunn
"Austin is very knowledgeable and has excellent customer service! He will definitely take good care of you!"
We responded:
"Stephen, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Ken Martin
January 6, 2025
5
out of
5
rating by Ken Martin
"I started looking for new auto insurance got in touch with this firm. They’re very professional explain everything in detail. I’m happy to say that I’m a new customer for them. If you’re looking to make a change, give these guys a call, please"
We responded:
"Ken, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Brya Inniss
January 3, 2025
5
out of
5
rating by Brya Inniss
"Austin is a phenomenal agent! He is personable and kind, as well as dedicated to helping you find the right pricing and coverages for each policy holder. If you’re looking to save on your car insurance without sacrificing coverage- Austin is the agent for you!"
We responded:
"Brya, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Barney Wimberly
December 23, 2024
5
out of
5
rating by Barney Wimberly
"It's not often that I give anyone are any service 5 stars. But Zane went out of his way to make sure all my needs were takencare of in a very professional matter. I would highly recommend ZANE to any of my friends or family. Thank you Zane I hope you and your family have a Merry Christmas and a Happy New Year God bless!!!"
We responded:
"Thank you, Barney, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Andrew Holmes
December 22, 2024
5
out of
5
rating by Andrew Holmes
"Great people that will treat you right. We got in a pinch with our golf cart insurance and on the spot one random Saturday afternoon they ran to the office and handled everything over the phone and within 30 minutes we had everything setup properly and paperwork emailed over. Saved us hours of headache before our vacation family vacation. This is a huge testament to their commitment to service. Thank yall!"
We responded:
"Thank you, Andrew, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Tammy Read
December 19, 2024
5
out of
5
rating by Tammy Read
"Austin Moak at State Farm was amazing helping me to add another vehicle to my policy. He and Zane made it so easy for me. They were very responsive and highly efficient. I am definitely sticking with them."
We responded:
"Tammy, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
VB Kalkan Bramson
December 17, 2024
5
out of
5
rating by VB Kalkan Bramson
"Smart and knowledgeable. I enjoyed our conversation about P&C policies. Thanks Austin."
We responded:
"Thank you, Birsun, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Nancy Clendenin
December 17, 2024
5
out of
5
rating by Nancy Clendenin
"Excellent experience!"
We responded:
"Thank you for the 5-star review Nancy! We appreciate your business! Austin, Agent/Owner"
Angela Murray
December 9, 2024
5
out of
5
rating by Angela Murray
"Very nice and helpful"
We responded:
"Angela, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
raquel lagunes
December 6, 2024
5
out of
5
rating by raquel lagunes
"Very thorough explanation of the policy and helpful with making sure the best coverage was obtained"
We responded:
"Thank you, Raquel, for the 5-star review! We truly appreciate your business and are thrilled to hear that we met your expectations. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again soon! Austin, Agent/Owner"
JOHN MCMANUS
December 5, 2024
5
out of
5
rating by JOHN MCMANUS
"So glad I called Austin. He helped me get back to State Farms. I'm with you for 40 plus years and trusted in Statefarms and glad I'm back with my house insurance"
We responded:
"John, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Welcome to South Carolina! Austin, Agent/Owner"
Samuel Deason
December 3, 2024
5
out of
5
rating by Samuel Deason
"Professional courteous and informative"
We responded:
"Samuel, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
jinkang li
November 27, 2024
1
out of
5
rating by jinkang li
"I am an old customer of State Farm. I went to consult about State Farm, but Moak helped me change my previous agent without authorization, which made me very frustrated."
We responded:
"Jinkang, I apologize for the misunderstanding. You and your family came to our office requesting an agent that is closer to you. Per your request and your authorization, your former agent sent your policies to my office. All policies have been returned to your original agent as there was an obvious miscommunication. Again, I apologize for any inconvenience or miscommunication. Please feel free to reach out my office if you have any further questions. Austin, Agent/Owner"
Log Shred
November 27, 2024
5
out of
5
rating by Log Shred
"Great help feel much better about switching"
We responded:
"Logan, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Michael Casebeer
November 27, 2024
5
out of
5
rating by Michael Casebeer
"Stacia was excellent, she helped me figure out several issues and was extremely informative. Really good experience!"
We responded:
"Thank you, Michael, for your kind words and the 5-star review! Staci is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Lori Egan
November 18, 2024
5
out of
5
rating by Lori Egan
"Austin was extremely helpful and was able to save me money on my vehicle insurance! Highly recommend!"
We responded:
"Lori, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner "
Rachele Henderson
November 15, 2024
5
out of
5
rating by Rachele Henderson
"We all are facing the struggle of increased car insurance rates over the last few years. In effort to “shop around” for better and more affordable options, I came across Austin Moak State Farm Agency. There is something to be said about local, real people that are right down the road. Our experience with Austin, Zane, and Stacia have been nothing less than amazing. They have worked their magic on helping us save on our monthly car insurance payments, but more importantly we’ve forged a friendly relationship with the team. They care about you as a person outside of your insurance needs and that was the cherry on top!"
We responded:
"Thank you, Rachele, for your kind words and the 5-star review! Staci, Zane, and Brad are all valuable members of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
William Van Scoyoc
November 13, 2024
5
out of
5
rating by William Van Scoyoc
"Agents are super helpful, knowledgeable, and quick to get you what you need when you need it."
We responded:
"William, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Tom Gandy
November 1, 2024
5
out of
5
rating by Tom Gandy
"It was the besr thing that has happened to me in. & a long time , it was a 6. Star thing , i was very imprest"
We responded:
"Tom, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"