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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nate Scheller

August 30, 2024

5  out of  5
rating by Nate Scheller
"Austin and his team are hands down one of the best insurance providers I’ve dealt with! I’d highly recommend going and checking out their new office and sitting down with one of the reps to discuss all your needs from auto and home insurance to life and health insurance. They will leave no stones unturned and make sure you leave with peace of mind knowing every facet of your life is protected!"
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Daniel Solomon

August 30, 2024

5  out of  5
rating by Daniel Solomon
"Awesome customer service and great people to work with!"
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Keith Spittler

August 29, 2024

5  out of  5
rating by Keith Spittler
"Austin is very pleasant and professional. I look forward to working with him in the future on any insurance needs that are required"
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Hunter Wooten

August 29, 2024

5  out of  5
rating by Hunter Wooten
"Austin Moak State Farm has been professional in every aspect! My family and I have been blessed to have joined such a great team of professionals. Highly recommended letting Austin Moak State Farm save you money and insure your family for the years to come."
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Emily Halsey

August 29, 2024

5  out of  5
rating by Emily Halsey
"Great team of people right here! Mr. Moak was so helpful with any needs I had dealing with my insurance! I would highly recommend him and his team to anyone!"
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Eric Wing

August 29, 2024

5  out of  5
rating by Eric Wing
"Professional and Trustworthy!"
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Lauren Moak

August 29, 2024

5  out of  5
rating by Lauren Moak
"Mr. Moak is very knowledgeable and professional! They explained in detail and made me feel comfortable! I always got quick responses and anything I needed in a timely manner! I’m extremely happy to have all my insurance and financial products here! Very pleased with my experience!"
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Zack Dolan

August 28, 2024

5  out of  5
rating by Zack Dolan
"Austin and his team are incredibly helpful and provide excellent service. You won't be disappointed giving them a call!"
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Tommy Volz

August 27, 2024

5  out of  5
rating by Tommy Volz
"Austin and his team are extremely knowledgeable and professional about insurance as well as financial services. Thanks for your outstanding help and customer service during our incident."
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Michelle Mickles

August 24, 2024

5  out of  5
rating by Michelle Mickles
"I recently had the pleasure of working with Austin for my insurance needs, and I couldn’t be more satisfied. He took the time to understand my unique situation and provided tailored options that fit perfectly. Austin was incredibly knowledgeable, patient, and transparent—making what could have been a stressful process smooth and straightforward."
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Charles Mauney

August 24, 2024

5  out of  5
rating by Charles Mauney
"Austin does a great job working of behalf of his clients to get the proper coverage at a competive price."
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Gary Baker

August 24, 2024

5  out of  5
rating by Gary Baker
"Great folks, work hard to provide sound advise and fast quotes. Highly recommend"
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James Michael Ross

August 23, 2024

5  out of  5
rating by James Michael Ross
"Love the Moak State Farm Agency!"
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c sohm

August 23, 2024

5  out of  5
rating by c sohm
"Austin and his team are fantastic. Working with them has been a joy."
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Tim H.

August 23, 2024

3  out of  5
rating by Tim H.
"Like others have mentioned, my insurance was transferred to this agency. Mr. Moak, while friendly, is very aggressive in his sales style. A little too pushy for my taste. If there is a potential sale involved, they respond friendly and immediately. However, questions about my account, not so much. After I emailed Mr. Moak, I did get a same day telephone response from Stacia, but it was not very friendly IMHO. The delay did allow me time to research my options and I went with another company. Edit: 08/23/24. Mr. Moak called me back in reference to my review. It was clarified that I had not worked with him directly previously, but that all communications from his team come in under his name. He apologized for any problems that I had with the office staff. He asked and listened to my concerns. He was very profesional. For that I will add a star to the review."
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Andrew Kearse

July 3, 2024

5  out of  5
rating by Andrew Kearse
"Austin runs a great agency! He is knowledgeable and professional, and he has surrounded himself with a wonderful team: Brad, Zane, Staci, and Lisa all know their stuff."
We responded:
"Andrew, thank you for the 5-star review and kind words about my team! My office always strives to take care of customers at the highest level. Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. Austin Agent/Owner"
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Carl Solon

June 11, 2024

5  out of  5
rating by Carl Solon
"Great team, exceptional customer service. Brad was very friendly and helpful over the phone. They made the process a lot easier! 10/10 recommend."
We responded:
"Carl, thank you for the 5-star review and encouraging words about Brad! He's a rockstar and I'll make sure to pass along the praise! Thank you for giving us the chance to help you with your insurance needs! Austin Agent/Owner "
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Annette Watkins

June 7, 2024

1  out of  5
rating by Annette Watkins
"I was sent a letter letting me know my insurance transferred to this agency. I called them with an urgent question and never received a call back . I also emailed Stacia Dobbins and never received a return email either. I plan to cancel my insurance and am shipping other agencies now . I have been a State Farm customer for more than 30 years but feeling the lack of customer service . I need to count on my insurance when urgent issues arise with coverage ."
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Muriel Labonte

June 5, 2024

5  out of  5
rating by Muriel Labonte
"A great big thank you and 5 stars for Brad who answered the phone. He was calm, professional and very helpful."
We responded:
"Hi, Muriel! Thank you for the kind words about Brad! He is a vital part of the team, and we value how much he cares about all of our customers and their needs! Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. -Austin"
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Bly B

April 18, 2024

5  out of  5
rating by Bly B
"I’m happy to have found Austin. He answered my questions and helped me find an affordable policy that fits my needs."
We responded:
"Bly, thank you for the 5-star review and the encouraging words! Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. Austin Agent/Owner"
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Hayley Petroski

April 17, 2024

5  out of  5
rating by Hayley Petroski
"Highly recommend Austin Moak and his team! I needed so much advice about insurance and Austin helped me to make the best decisions for myself & situation. He's so knowledgeable and easy to work with. I would recommend Austin and his team to anyone in the area!"
We responded:
"Hayley, thank you for the 5-star review and encouraging words! My office always strives to take care of customers at the highest level. Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. Austin Agent/Owner"
Profile photo of DooDub MaSkEd

DooDub MaSkEd

April 15, 2024

5  out of  5
rating by DooDub MaSkEd
"Absolutely wonderful experience. Zane did an amazing job."
We responded:
"Thank you for the 5-star review and the kind words for Zane! We have a great team here at Austin Moak State Farm and Zane is a big part of that. I will make sure to share your encouraging words with him! Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. Austin Agent/Owner"
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Sofia Locker

April 12, 2024

5  out of  5
rating by Sofia Locker
"Such a professional team! Mr. Moak is the best!"
We responded:
"Sofia, thank you for the 5-star review and encouraging words! I'm extremely proud of my team that strives every day to take care of customers at the highest level. Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. Austin Agent/Owner"
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Tyler Fish

April 11, 2024

5  out of  5
rating by Tyler Fish
"I highly recommend Austin as he is very knowledgeable and was a huge help in providing any kind of question I had for him. Would recommend to any of my friends and/or family and has great representatives under him."
We responded:
"Tyler, thank you for the 5-star review and encouraging words! Very thankful for such a great team! Thank you for giving us the chance to help you with your insurance needs! It's great to have you part of the SF family. Austin Agent/Owner"
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Gene Hammet

April 11, 2024

5  out of  5
rating by Gene Hammet
"Answered my questions in detail. Very helpful."
We responded:
"Gene, thank you for the 5-star review and encouraging words! Thank you for giving us the chance to help you with your insurance needs! We are always here to help! It's great to have you part of the SF family. Austin Agent/Owner"