Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Mills

Nicole Mills

October 23, 2024

5  out of  5
rating by Nicole Mills
"Stacia is amazing! She’s always so friendly, helpful and prompt. I highly recommend Austin Moak State Farm."
We responded:
"Thank you, Nicole, for your kind words and the 5-star review! Staci is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of Hunter Whitfield

Hunter Whitfield

October 23, 2024

5  out of  5
rating by Hunter Whitfield
"Austin and his team members do incredible work and will personally give you the time and attention to meet all of your insurance needs. I can’t recommend enough! Their customer service and detail oriented manner in which they operate when providing even just a quote to start off the relationship…at the mere chance at earning your business…is top notch!"
We responded:
"Hunter, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner "
Profile photo of Elizabeth James

Elizabeth James

October 21, 2024

5  out of  5
rating by Elizabeth James
"Got my small business and life insurance done here recently. They are so good at making sure you have a full comprehensive plan. Go see him and his team for the best prices and service ."
We responded:
"Thank you for the 5-star review Elizabeth! We appreciate your business! Good Luck with your business! Austin, Agent/Owner"
Profile photo of Tom Gandy

Tom Gandy

October 21, 2024

5  out of  5
rating by Tom Gandy
"It was the besr thing that has happened to me in a long time , Austn."
We responded:
"Tom, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Lydia C

Lydia C

October 16, 2024

5  out of  5
rating by Lydia C
"Was a great experience and answered my questions about home/Auto/Life. As well as the financial services. Thank you to Brad for helping"
We responded:
"Thank you, Lydia, for your kind words and the 5-star review! Brad is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of tyler gladden

tyler gladden

October 14, 2024

5  out of  5
rating by tyler gladden
"Austin was very helpful with getting several of my policies moved to State Farm. I was able to save money and get some better coverage on a few policies. I love the 1 on 1 communication rather than dealing with online companies or someone 10 states away. Thank you for the help!"
We responded:
"Tyler, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Ray Blue

Ray Blue

October 10, 2024

5  out of  5
rating by Ray Blue
"I have known and worked with Austin for a number of years. He has provided exceptional customer service, always puts his clients first, and has a work ethic that is second to none. What’s more, he has a great personality and is simply fun to be around. I highly recommend you give him a look. You will not be disappointed."
We responded:
"Thank you, Ray, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner "
Profile photo of Adam Morrison

Adam Morrison

October 10, 2024

5  out of  5
rating by Adam Morrison
"Very prompt and responsive! Austin and his office have been a tremendous help since moving to the area. Would recommend him to anyone!"
We responded:
"Adam, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Sandra Johnson

Sandra Johnson

October 9, 2024

5  out of  5
rating by Sandra Johnson
"Austin, was helpful with my policy changes due to life changes. We have been long time customers and will continue to depend on State Farm for our insurance needs. SandraJ"
We responded:
"Sandra, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Sherika Maxwell

Sherika Maxwell

October 9, 2024

5  out of  5
rating by Sherika Maxwell
"Great Customer Service!"
We responded:
"Thank you, Sherika, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Profile photo of Katherine

Katherine

October 8, 2024

5  out of  5
rating by Katherine
"Highly recommend ! Austin and his team are easy to work with, knowledgeable , professional and kind. 10 out of 10."
We responded:
"Katherine, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Jessica Ross

Jessica Ross

October 8, 2024

5  out of  5
rating by Jessica Ross
"Austin was very helpful and explained the process and coverage details in an easy and understandable fashion. I would recommend him and his agency!"
We responded:
"Thank you for the 5-star review Jessica! We appreciate your business! Austin, Agent/Owner"
Profile photo of Tony Mack

Tony Mack

October 7, 2024

5  out of  5
rating by Tony Mack
"Austin is a very knowledgeable professional. He's always available to answer your insurance needs"
We responded:
"Tony, thank you for your 5-star review and kind words! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of craig king

craig king

October 2, 2024

5  out of  5
rating by craig king
"Austin is a great and open minded person ."
We responded:
"Craig, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Nathan Mosher

Nathan Mosher

September 30, 2024

5  out of  5
rating by Nathan Mosher
"Love working and speaking with Austin. He’s a great guy who always is there when we need him. Highly recommend reaching out to him for any of your concerns."
We responded:
"Nathan, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Kristi Combs

Kristi Combs

September 28, 2024

5  out of  5
rating by Kristi Combs
"I sincerely appreciate the opportunity to sit down with someone and go over all my policies and coverage. Mr. Moak was knowledgeable, polite, and professional. His suggestions and insights were most helpful."
We responded:
"Thank you, Kristi, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Profile photo of Karen Manning

Karen Manning

September 27, 2024

5  out of  5
rating by Karen Manning
"Austin was professional and extremely helpful in explaining details of my plans."
We responded:
"Karen, thank you for your 5-star review and kind words! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Erick Mejia

Erick Mejia

September 24, 2024

5  out of  5
rating by Erick Mejia
"I want tonstart by thanking the whole team for such great customer service. But of course Mrs. Stacey is a rock star.!!! She is well of knowledge and answers, if she doesn't not have an answer on the spot she will find it. I'll be honest I don't know how she does it, but I'm glad it's not me doing her job. Thank you all your help and explaining everything in detail. I recommend this location if you need insurance, I promise you will be happy.!!"
We responded:
"Thank you, Erick, for your kind words and the 5-star review! Staci is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of paul heck

paul heck

September 23, 2024

5  out of  5
rating by paul heck
"Austin saved me almost $1000 per year on my car insurance. The process was really easy and such friendly service too. Thank you!!!"
We responded:
"Paul, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Sheena Marie

Sheena Marie

September 23, 2024

5  out of  5
rating by Sheena Marie
"If you're searching for an insurance agent who truly puts your needs first, Austin Moak with State Farm in Summerville, SC is the one to see. When I first met with Austin, I felt overwhelmed by all the different insurance options. He didn’t rush through the process—he took the time to break everything down in plain English, whether for my car insurance or getting the right coverage for my home. What really stood out was when he reviewed my existing policies and found areas where I was overpaying. He helped me adjust my coverage to better suit my actual needs, saving me money without sacrificing protection. It’s clear that Austin isn’t just about making a sale; he’s genuinely interested in making sure his clients are covered in the best way possible. In addition, he follows up regularly to ensure everything is working as expected and even helps me navigate the claim process with ease when I need it. If you want an agent who listens, cares, and goes the extra mile, Austin is the guy you need! -Sheena M."
We responded:
"Thank you, Sheena, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Profile photo of Whitney Cosby

Whitney Cosby

September 21, 2024

5  out of  5
rating by Whitney Cosby
"I recently purchased car insurance through this company and had an excellent experience. Zane A. provided outstanding customer service with quick and efficient communication. Thank you for making the entire process smooth and hassle-free. Keep up the great work!"
We responded:
"Thank you, Whitney, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of mark tryon

mark tryon

September 20, 2024

5  out of  5
rating by mark tryon
"Always accessible and puts your needs first. Takes customer service to the next level."
We responded:
"Thank you, Mark, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Profile photo of Phillip Hobbs

Phillip Hobbs

September 20, 2024

5  out of  5
rating by Phillip Hobbs
"Austin and his team of knowledgable agents helped me get the coverage that I need at an affordable price! Would highly reccomend this agency to anyone who is looking for a change."
We responded:
"Phillip, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Richard Harris

Richard Harris

September 19, 2024

5  out of  5
rating by Richard Harris
"I’ve been very pleased with the support I’ve received from the Moak Agents. Given this included damages from the June storm and a request for discount, I have been asking them to intercede in my behalf lots more than normal for insurance assistance. They have both responded quickly and effectively."
We responded:
"Thank you, Mr. Harris, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
Profile photo of Eren Bracewell

Eren Bracewell

September 19, 2024

5  out of  5
rating by Eren Bracewell
"Top notch service"
We responded:
"Thank you for the 5-star review Eren! We appreciate your business! Austin, Agent/Owner"