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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrick Ridenhour Jr

Patrick Ridenhour Jr

June 17, 2025

5  out of  5
rating by Patrick Ridenhour Jr
"Austin is absolutely amazing! Never had I thought an agent would be as kind and personable as him. First time with State Farm and I can say that I will be staying!"
We responded:
"Thank you, Patrick, for your kind words and the 5-star review! We're delighted to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're glad to have you as part of the agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider! Austin, Agent/Owner"
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Jonathan Chamberlain

June 10, 2025

5  out of  5
rating by Jonathan Chamberlain
"Great staff. Helped me save money on my auto and home insurance."
We responded:
"Jonathan, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
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Arlene Manahan

June 6, 2025

5  out of  5
rating by Arlene Manahan
"Major shoutout to Zane for all the help!! He made the whole process easy for a beginner to understand. Great mix of professional and personal and fitting the “Good Neighbor” saying!"
We responded:
"Thank you, Arlene, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of Kendall Jolly

Kendall Jolly

June 3, 2025

5  out of  5
rating by Kendall Jolly
"Zane were very kind and helpful!"
We responded:
"Thank you, Kendall, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of John Fludd

John Fludd

May 8, 2025

5  out of  5
rating by John Fludd
"Brad made it a smooth and quick process getting my quote and policy started. Great experience."
We responded:
"John, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Evalynn Stevens

Evalynn Stevens

May 6, 2025

5  out of  5
rating by Evalynn Stevens
"Great experience with Austin and Company today! Quick, thorough and budget friendly."
We responded:
"Evalynn, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Brittany McFadden-Broderick

Brittany McFadden-Broderick

May 6, 2025

5  out of  5
rating by Brittany McFadden-Broderick
"Signing up for car insurance was quick and easy!"
We responded:
"Brittany, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Eren Bracewell

Eren Bracewell

May 6, 2025

5  out of  5
rating by Eren Bracewell
"Excellent service"
We responded:
"Thank you for the 5-star review Eren! We appreciate your business! Austin, Agent/Owner"
Profile photo of Arianne Crubaugh

Arianne Crubaugh

May 6, 2025

5  out of  5
rating by Arianne Crubaugh
"Very quick to respond and got me the best quote he could. Would recommend to all my friends and family."
We responded:
"Arianne, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Michael Gartman

Michael Gartman

April 19, 2025

5  out of  5
rating by Michael Gartman
"Excellent experience. They listened to what I needed and delivered."
We responded:
"Michael, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Trenton Di Pace

Trenton Di Pace

April 9, 2025

5  out of  5
rating by Trenton Di Pace
"Austin is a great guy, and super easy to work with. He got me insured in minutes! Highly recommend"
We responded:
"Trent, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Susan Long

Susan Long

April 3, 2025

5  out of  5
rating by Susan Long
"Very helpful and wonderful service. Thanks"
We responded:
"Susan, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Tonja Davenport

Tonja Davenport

April 2, 2025

5  out of  5
rating by Tonja Davenport
"Zane helped me get home owners insurance. He was very professional and I had a great experience working with him."
We responded:
"Thank you, Tonja, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help! Austin, Agent/Owner"
Profile photo of Timothy Purvis

Timothy Purvis

March 27, 2025

5  out of  5
rating by Timothy Purvis
"I’m currently navigating a unique and complicated situation while trying to obtain auto insurance. Stacia went above and beyond to help me! From the moment we spoke, she was incredibly easy to talk to, knowledgeable, and patient. She taught me a few things I never knew about insurance! Her comforting tone made a huge difference, especially since I was feeling overwhelmed. I kept her on the phone longer than expected, yet she never made me feel rushed. Stacia truly embodies the "Good Neighbor" spirit of State Farm, and I couldn’t be more grateful for her assistance!"
We responded:
"Thank you, Timothy, for your kind words and the 5-star review! Staci is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help! Austin, Agent/Owner"
Profile photo of Jalia Gregory

Jalia Gregory

March 24, 2025

5  out of  5
rating by Jalia Gregory
"Definitely a 5 start rating !! Best experience i’ve had so far with any insurance company !!"
We responded:
"Jalia, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Brandon Hall

Brandon Hall

March 20, 2025

5  out of  5
rating by Brandon Hall
"My boy right here not sure what he did but he did it right i went from just having liability to now having full coverage and im paying way less than i was when i had just liability"
We responded:
"Brandon, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Kimberley

Kimberley

March 20, 2025

5  out of  5
rating by Kimberley
"Went shopping for cheaper insurance and State Farm is the place! Very helpful and great person to speak with.Thanks again!"
We responded:
"Kimberley, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of J

J

February 18, 2025

5  out of  5
rating by J
"Austin's the man. Quick 30 minute talk and saved me over $120 a month with auto insurance compared to progressive with the same amount of coverage."
We responded:
"J, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. (Also, thank you for your service!) Austin, Agent/Owner"
Profile photo of Kathy Smith

Kathy Smith

February 13, 2025

5  out of  5
rating by Kathy Smith
"Austin and team were so great to work with. They provided me with excellent options to bundle both car and homeowners insurance. I highly recommend"
We responded:
"Kathy, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Sparkle Tucker

Sparkle Tucker

January 30, 2025

5  out of  5
rating by Sparkle Tucker
"Zane was great he answered all of my questions and was very patient and polite with me. It feels good to be insured with a company that cares!!!"
We responded:
"Thank you, Sparkle, for your kind words and the 5-star review! Zane is a valuable member of this team, and I'll be sure to pass along the praise. Please let us know if you have any questions or need any further assistance regarding your policies; we'd be happy to help. We appreciate your business! Austin, Agent/Owner"
Profile photo of Daniel Deas

Daniel Deas

January 28, 2025

5  out of  5
rating by Daniel Deas
"10/10! Service, Responsiveness, and just the great experience. When I needed insurance on a vehicle with little to no time to speak on the phone or go into a office. Austin went above and beyond to make sure I got the best price but also was very thorough and helpful."
We responded:
"Daniel, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of J Fuller

J Fuller

January 21, 2025

5  out of  5
rating by J Fuller
"My former agent retired and my insurance was transferred to Austin Moak agency. He has been very informative and patient with answering questions regarding changes to our families life insurance policies. He also has been amazing with making sure our teenage driver has all the possible discounts that are available. I would highly recommend Austin and his team for any of your insurance needs."
We responded:
"Jamie, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you and your family may have in the future. Austin, Agent/Owner"
Profile photo of austin chewning

austin chewning

January 16, 2025

5  out of  5
rating by austin chewning
"Highly recommend. Austin and his team are very knowledgeable and always go above and beyond to make sure I have the best coverage. They are super responsive and easy to work with."
We responded:
"Austin, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner "
Profile photo of Stephen Dunn

Stephen Dunn

January 16, 2025

5  out of  5
rating by Stephen Dunn
"Austin is very knowledgeable and has excellent customer service! He will definitely take good care of you!"
We responded:
"Stephen, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"
Profile photo of Ken Martin

Ken Martin

January 6, 2025

5  out of  5
rating by Ken Martin
"I started looking for new auto insurance got in touch with this firm. They’re very professional explain everything in detail. I’m happy to say that I’m a new customer for them. If you’re looking to make a change, give these guys a call, please"
We responded:
"Ken, thank you for your 5-star review! We appreciate your business and are always here to help with any questions you may have in the future. Austin, Agent/Owner"